We are totally confident in our products thanks to the thousands of happy customers we supply every day. For us, the customer always comes first.
If you are still not 100% satisfied, simply contact us within 30 days of your order and we will refund the full purchase price if you return the product, no ifs or buts.

• Secure payment via Paypal, online banking, invoice and credit card
• Free shipping with tracking
• Shipping within 24 hours of ordering
• 100% secure SSL checkout

To keep your Knee Pillow in perfect condition:

• Remove the cover before washing
• Machine wash the cover on a gentle cycle at 30°C
• Use a mild detergent
• Do not bleach
• Do not tumble dry – air dry only
• Do not wash or soak the memory foam core

✨ These steps will keep your pillow fresh, clean, and long-lasting.

Shipping & Returns
We offer free shipping on all orders.

• Processing time: 1–2 business days
• Standard shipping: 4–6 business days

✨ Try for up to 30 days. If you’re not completely satisfied, simply contact us at info@carterandsterling.com and we’ll provide the best solution — including a hassle-free return or full refund.